Retail Operations Leader - Team & Merchandising

Crate and Barrel; Paramus (NJ); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Crate and Barrel in Paramus, NJ is seeking a Team Leader – Operations to oversee merchandise flow, stock, and store operations, supporting the Assistant Store Leaders for Operations and Visual. This role emphasizes leading a merchandising and stock team, coaching associates, and ensuring quick, courteous service on the sales floor while maintaining cost controls and in-store standards.

The successful candidate will spend significant time on the floor, manage schedules, and drive sales while

Qualifications

• 1+ year retail leadership or customer service experience.
• Proficiency in Microsoft Office and Google apps.
• Full-time availability including nights, weekends, and holidays.

Responsibilities

• Lead designated team and manage associate workload with the Assistant Store Leader.
• Coach associates to drive performance and maintain presence in department.
• Support performance development for the designated team.
• Provide timely feedback to associates and share observations with leadership.
• Train and develop associates on product knowledge, selling, customer service, and procedures.
• Promote sales while acting as Leader On Duty (LOD) and maintain store standards.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Customer service

Leadership

Tools

Microsoft Office

Google Apps

POS / Tablet devices

Job description

Crate and Barrel in Paramus, NJ is seeking a Team Leader – Operations to oversee merchandise flow, stock, and store operations, supporting the Assistant Store Leaders for Operations and Visual. This role emphasizes leading a merchandising and stock team, coaching associates, and ensuring quick, courteous service on the sales floor while maintaining cost controls and in-store standards.

The successful candidate will spend significant time on the floor, manage schedules, and drive sales while