Retail Operations Leader - Guest Experience & Growth

lululemon; Buffalo (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood support

Development courses

Mentorship programs

Job summary

lululemon in Buffalo, NY is looking for an Assistant Manager, Operations to help run the store smoothly. You will manage schedules, payroll, budgets, inventory, and vendor relationships while ensuring a safe, engaging shopping environment.

You will lead a team, collaborate with store leadership, and drive omnichannel guest experiences. This role requires adaptability in a fast-paced retail setting and strong communication with a commitment to inclusive leadership.

Qualifications

• 1 year experience managing business operations and administration, including scheduling and management of designated labor hours and managing projects or processes
• Education: High school diploma, GED, or equivalent
• Education: Bachelor’s degree or equivalent

Responsibilities

• Implement the Store Manager’s Operations vision for the store and cascade to team members.
• Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes.
• Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations.

Skills

Operations management

Education

High school diploma

Bachelor’s degree or equivalent

Job description

lululemon in Buffalo, NY is looking for an Assistant Manager, Operations to help run the store smoothly. You will manage schedules, payroll, budgets, inventory, and vendor relationships while ensuring a safe, engaging shopping environment.

You will lead a team, collaborate with store leadership, and drive omnichannel guest experiences. This role requires adaptability in a fast-paced retail setting and strong communication with a commitment to inclusive leadership.