Retail Operations Leader — Growth, Team Coaching

Talbots; South Windsor (CT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

Referral program

Travel discounts

Job summary

Talbots in South Windsor, CT is seeking a dedicated retail leader to oversee store operations and visual merchandising. You will coach a diverse team, deliver exceptional customer service, and drive sales through engaging store experiences while upholding brand standards.

Candidates should be team-focused, communicative, and capable of flexible scheduling including weekends and holidays. This role emphasizes hospitality, integrity, and a collaborative store culture.

Qualifications

• Two or more years of specialty retail experience in store operations or visual merchandising.
• Customer-centric approach with strong service focus and sales mindset.
• Educator/coach who inspires and develops team members.
• Organized and strategic, able to thrive in a fast-paced environment.
• Clear communicator of brand initiatives and daily expectations.
• Proficient with POS/iPad/handheld systems.

Responsibilities

• Create and maintain a culture of hospitality and customer focus.
• Lead floor sets, window displays, recalls, markdowns and in-store merchandising.
• Coach and mentor team to achieve sales and service metrics.
• Ensure policy compliance and scheduling meets business needs.
• Build positive relationships with customers and staff.

Skills

Leadership

Customer service

Coaching

Communication

Organization

POS systems

Tools

POS/iPad systems

Job description

Talbots in South Windsor, CT is seeking a dedicated retail leader to oversee store operations and visual merchandising. You will coach a diverse team, deliver exceptional customer service, and drive sales through engaging store experiences while upholding brand standards.

Candidates should be team-focused, communicative, and capable of flexible scheduling including weekends and holidays. This role emphasizes hospitality, integrity, and a collaborative store culture.