Retail Operations Leader | Flexible Schedule & Daily Pay

Northern Tool + Equipment; Waco (TX); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Flexible scheduling

Health plans

401(k) plan with match

Daily Pay

Employee discount

Paid holidays & time off

Job summary

Northern Tool + Equipment is seeking an Operations Manager to lead store operations, ensuring a smooth experience for customers and employees. Open availability and ability to manage cashiers and stockers are essential as you drive inventory, safety, and service excellence across the store.

You will be responsible for delivering exceptional customer service, mentoring staff, and maintaining a compliant, safe, and welcoming shopping environment.

Qualifications

• High school education or equivalent required; 2 years of college or related technical training preferred.
• 2 years of related retail experience.
• Previous supervisory experience preferred.
• Ability to lead, guide and mentor store employees.
• Strong customer service, decision-making and problem-solving skills.
• Knowledge of tools and equipment appreciated, but not required.
• Ability to lift up-to 70 lbs.

Responsibilities

• Deliver knowledgeable customer service while maintaining a store that is clean, safe, and stocked with the products our customers want and need.
• Manage a team of Cashiers and Stockers to drive efficiencies in the execution of all processes and programs related to inventory, merchandising, safety, asset protection, cashiering and money handling to achieve team and overall store goals.
• Under guidance from the Store Manager, faciliti… etc...
• Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft.
• Serve as Manager on Duty (MOD) as assigned, including being responsible for opening and closing the store according to established policies and procedures.

Skills

Leadership

Customer service

Decision-making

Problem-solving

Mentoring

Education

High school diploma or equivalent

2 years of college or related technical training

Job description

Northern Tool + Equipment is seeking an Operations Manager to lead store operations, ensuring a smooth experience for customers and employees. Open availability and ability to manage cashiers and stockers are essential as you drive inventory, safety, and service excellence across the store.

You will be responsible for delivering exceptional customer service, mentoring staff, and maintaining a compliant, safe, and welcoming shopping environment.