Retail Operations Leader — Elevate Store Experience

Sephora; Spokane (WA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Equal opportunity employer

Job summary

Sephora in Spokane, WA is seeking an Operations Leader to optimize store operations, inventory control, and client experience. You will lead the operations team, oversee visual merchandising, and coach staff to perform at their best.

This full-time, hourly (non-exempt) role offers a pay range of $24.00–$27.50 per hour and emphasizes inclusion, safety, and exceptional service. Join a team focused on Belonging to Something Beautiful and driving store results.

Qualifications

• Minimum 2 years of leadership experience in retail operations or similar role.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members, guiding training on processes, selling behaviors, performance metrics, and initiatives.
• Foster inclusivity and teamwork by promoting a culture of openness and accountability.
• Uphold Sephora standards and create a safe, enjoyable shopping experience for all.

Skills

Leadership

Coaching

Communication

Time management

Attention to detail

Interpersonal skills

Team motivation

Job description

Sephora in Spokane, WA is seeking an Operations Leader to optimize store operations, inventory control, and client experience. You will lead the operations team, oversee visual merchandising, and coach staff to perform at their best.

This full-time, hourly (non-exempt) role offers a pay range of $24.00–$27.50 per hour and emphasizes inclusion, safety, and exceptional service. Join a team focused on Belonging to Something Beautiful and driving store results.