Store Leader: Elevate Team & Client Experience

SEPHORA; Seattle (WA); On-site; USD 94,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Employee discounts

Training and development

Mental health & financial coaching

Job summary

Sephora is seeking a Store Manager in Seattle to lead store operations and elevate client experiences. You will coach a diverse team, recruit top talent, and drive sales in a high-volume environment. The role requires a passion for developing others, strong communication, and a commitment to Sephora’s standards.

You will ensure operational excellence, foster learning, and manage inventory and staffing to meet growth objectives while delivering exceptional service and loyalty program engagement.

Qualifications

• Store Manager experience in high-volume retail or hospitality.
• Strong leadership to recruit, coach, and develop talent.
• Excellent communication and interpersonal skills for teams and leadership.
• Passion for mentoring, real-time coaching, and accountability.
• Focus on customer growth and personalized client experiences.

Responsibilities

• Lead store operations and client experience to drive sales and profitability.
• Coach and develop a diverse, high-performing team.
• Recruit, onboard, and retain top talent.
• Provide performance feedback and mentorship across the team.
• Foster continuous learning and resource availability for associates and leaders.
• Deliver outstanding service and resolve client concerns to boost engagement.
• Maintain a visually inspiring, compliant store environment and brand standards.
• Optimize inventory and staffing to adapt to a dynamic retail landscape.

Skills

Store Manager Experience

Visionary Leadership

Communication Skills

Mentorship & Development

Client-Centric Growth

Job description

Sephora is seeking a Store Manager in Seattle to lead store operations and elevate client experiences. You will coach a diverse team, recruit top talent, and drive sales in a high-volume environment. The role requires a passion for developing others, strong communication, and a commitment to Sephora’s standards.

You will ensure operational excellence, foster learning, and manage inventory and staffing to meet growth objectives while delivering exceptional service and loyalty program engagement.