Retail Operations Leader: Build Teams, Elevate Experience

Sephora USA, Inc; Carmel (IN); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Job summary

Sephora USA, Inc. in Carmel, IN is seeking an Operations Leader to drive store excellence and guest experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

This full-time, hourly role offers a 30-40 hour workweek with a pay range of $24.00-$27.50 per hour and comprehensive healthcare and wellbeing benefits based on eligibility. You will manage scheduling, visual merchandising, events, and store maintenance while upholding

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams toward goals.
• Strong attention to detail, problem-solving and organizational skills.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation: lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience for all

Skills

Leadership

Team coaching

Communication

Time management

Problem solving

Organizational skills

Job description

Sephora USA, Inc. in Carmel, IN is seeking an Operations Leader to drive store excellence and guest experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

This full-time, hourly role offers a 30-40 hour workweek with a pay range of $24.00-$27.50 per hour and comprehensive healthcare and wellbeing benefits based on eligibility. You will manage scheduling, visual merchandising, events, and store maintenance while upholding