Retail Operations Leader: Elevate Store Experience

Sephora USA, Inc; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Equal opportunity employer

Job summary

Sephora USA, Inc. is seeking an Operations Leader in Los Angeles to drive store operations, inventory control, and merchandising excellence. You will lead a team to deliver outstanding client experiences and coach staff toward Sephora’s standards.

The role requires 2+ years of leadership in retail or hospitality, strong organization and communication skills, and the ability to lift up to 50 pounds as needed. This is a full-time, on-site position at 735 S. Figueroa Street, LA.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Motivate teams and foster a collaborative, goal-driven culture.
• Physically capable of lifting up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment.
• Drive brand presentation through visual merchandising and store maintenance.
• Support client experience by delivering exceptional service.
• Coach and develop team members to build a fulfilling path at Sephora.
• Foster inclusivity and teamwork across the store.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Problem solving

Organizational skills

Time management

Communication

Interpersonal skills

Job description

Sephora USA, Inc. is seeking an Operations Leader in Los Angeles to drive store operations, inventory control, and merchandising excellence. You will lead a team to deliver outstanding client experiences and coach staff toward Sephora’s standards.

The role requires 2+ years of leadership in retail or hospitality, strong organization and communication skills, and the ability to lift up to 50 pounds as needed. This is a full-time, on-site position at 735 S. Figueroa Street, LA.