Store Operations Leader: Elevate Experience & Performance

Sephora; Glendale (AZ); On-site; USD 33,000 - 37,000; Full time

Job summary

Sephora in Glendale is seeking an Operations Leader to drive store efficiency and client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to excel in a fast-paced retail environment.

You will guide training, optimize processes, and ensure safety and standards while promoting an inclusive team culture. This role requires strong communication and the ability to thrive under peak hours and holidays.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and organizational skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand.
• Deliver exceptional client service and contribute to store goals.
• Coach and develop team members on Sephora processes, selling behaviours, and performance metrics.
• Promote inclusivity and teamwork to empower staff.

Skills

Leadership experience

Coaching teams

Attention to detail

Time management

Communication skills

Job description

Sephora in Glendale is seeking an Operations Leader to drive store efficiency and client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to excel in a fast-paced retail environment.

You will guide training, optimize processes, and ensure safety and standards while promoting an inclusive team culture. This role requires strong communication and the ability to thrive under peak hours and holidays.