Retail Operations Leader - Elevate Store Experience

Sephora USA, Inc; Honolulu (HI); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora USA, Inc in Honolulu seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates toward excellence. You will ensure the store runs smoothly and delivers an exceptional client experience.

This full-time role requires strong leadership in retail operations, excellent organization, and the ability to foster an inclusive, high-performance team. You will work with the team to meet store goals during peak hours.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment while maintaining standards.
• Lead visual merchandising, promotions, and store upkeep to drive sales and reflect Sephora’s brand.
• Partner with the team to deliver exceptional service and meet store goals.
• Coach and develop team members, guiding them through processes, metrics, and initiatives.
• Promote an inclusive culture where teamwork and accountability thrive.
• Follow Sephora policies to ensure a safe and enjoyable shopping experience.

Skills

Leadership

Coaching

Customer service

Time management

Job description

Sephora USA, Inc in Honolulu seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates toward excellence. You will ensure the store runs smoothly and delivers an exceptional client experience.

This full-time role requires strong leadership in retail operations, excellent organization, and the ability to foster an inclusive, high-performance team. You will work with the team to meet store goals during peak hours.