Retail Operations Leader Elevate Store Experience

Sephora Group; Folsom (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Inclusive culture

Job summary

Sephora in Folsom, CA is seeking an Operations Leader to run daily store operations, oversee inventory and merchandising, and coach a team toward delivering an exceptional client experience.

You will lead from the front in safeguarding Sephora standards, driving sales, and creating an inclusive environment. The role is full-time and hourly/non-exempt, with a focus on reliability during peak hours.

Qualifications

• Minimum 2 years of leadership experience in a retail or hospitality setting.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Effective time management in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising and store presentation to uphold Sephora’s brand.
• Support client experience and help achieve store goals.
• Coach and develop team members on processes, selling behaviors, and performance metrics.
• Promote inclusivity and teamwork while ensuring Sephora standards and safety.

Skills

Leadership

Team coaching

Operations management

Attention to detail

Communication

Time management

Problem solving

People development

Job description

Sephora in Folsom, CA is seeking an Operations Leader to run daily store operations, oversee inventory and merchandising, and coach a team toward delivering an exceptional client experience.

You will lead from the front in safeguarding Sephora standards, driving sales, and creating an inclusive environment. The role is full-time and hourly/non-exempt, with a focus on reliability during peak hours.