Beauty Sales & Service Leader: Elevate Client Experience

Sephora; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora is seeking a Sales and Service Leader in Los Angeles to guide a high-performing team, elevate client experiences, and exceed goals. The role focuses on coaching, daily operations, and delivering exceptional service in a fast-paced beauty retail environment.

You will lead with a client-first mindset, foster inclusion, and ensure Sephora standards are upheld while supporting onboarding, training, and growth opportunities for your team.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Ability to absorb and share product knowledge and training.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Customer service

Communication

Job description

Sephora is seeking a Sales and Service Leader in Los Angeles to guide a high-performing team, elevate client experiences, and exceed goals. The role focuses on coaching, daily operations, and delivering exceptional service in a fast-paced beauty retail environment.

You will lead with a client-first mindset, foster inclusion, and ensure Sephora standards are upheld while supporting onboarding, training, and growth opportunities for your team.