Retail Operations Leader: Elevate Experience & Ops

LVMH Group; Houston (TX); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Houston seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates for peak performance. You will ensure efficient store execution and a superior client experience in a fast-paced retail environment.

With at least two years in leadership roles, you will lead by example, uphold Sephora standards, and foster an inclusive, achievement-oriented culture while managing shifts and ensuring reliable attendance.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, and order fulfillment to meet standards.
• Drive brand presentation through visual merchandising, promotions, and store maintenance to uphold Sephora’s image and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members, teaching operational processes and selling behaviors while tracking performance metrics.

Skills

Leadership

Team coaching

Communication

Problem-solving

Organizational skills

Time management

Job description

Sephora in Houston seeks an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates for peak performance. You will ensure efficient store execution and a superior client experience in a fast-paced retail environment.

With at least two years in leadership roles, you will lead by example, uphold Sephora standards, and foster an inclusive, achievement-oriented culture while managing shifts and ensuring reliable attendance.