Retail Operations Leader: Elevate Client Experience

Sephora SA; Honolulu (HI); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Healthcare

Inclusive culture

Career growth

Job summary

Sephora in Honolulu, HI, invites an Operations Leader to drive store performance through inventory control, merchandising, and team coaching. You will safeguard Sephora's client experience by aligning operations with brand standards, schedules, and store priorities.

You'll lead the operations team, optimize replenishment, manage stock, and support promotions while fostering inclusivity and accountability. This full-time role requires a hands-on leader with retail or hospitality experience.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Ability to coach and develop teams to meet goals.
• Strong attention to detail, problem solving, and organization.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive visual merchandising, promotions, and store maintenance to uphold Sephora's brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members to build a fulfilling path at Sephora while learning operations processes and performance metrics.

Skills

Leadership

Communication

Time management

Coaching

Team motivation

Job description

Sephora in Honolulu, HI, invites an Operations Leader to drive store performance through inventory control, merchandising, and team coaching. You will safeguard Sephora's client experience by aligning operations with brand standards, schedules, and store priorities.

You'll lead the operations team, optimize replenishment, manage stock, and support promotions while fostering inclusivity and accountability. This full-time role requires a hands-on leader with retail or hospitality experience.