Beauty Sales Leader & Coach — Elevate Client Experience

Sephora; Folsom (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Inclusive culture

Job summary

Sephora in Folsom, CA is seeking a Sales and Service Leader to inspire a high-performing team and elevate client experiences. You’ll coach and develop staff, drive sales through expert product knowledge, and ensure a welcoming, inclusive environment where customers feel valued.

The role emphasizes daily operations, inventory, merchandising, and adherence to Sephora standards while supporting growth and exceptional service in a fast-paced retail setting.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through strong client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback to elevate team performance.
• Train and develop; onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations; assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork; promote a culture of openness.
• Uphold Sephora standards; follow company policies and create a safe and enjoyable shopping experience.

Skills

Leadership

Sales

Customer service

Communication

Team coaching

Time management

Job description

Sephora in Folsom, CA is seeking a Sales and Service Leader to inspire a high-performing team and elevate client experiences. You’ll coach and develop staff, drive sales through expert product knowledge, and ensure a welcoming, inclusive environment where customers feel valued.

The role emphasizes daily operations, inventory, merchandising, and adherence to Sephora standards while supporting growth and exceptional service in a fast-paced retail setting.