Retail Operations Leader: Elevate Store Experience

LVMH Group; Elk Grove (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Elk Grove, CA is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team for exceptional client experiences. You’ll ensure standards are met and support a smooth, profitable store day-to-day.

You will lead the operations team, manage replenishment and order fulfillment, and partner with teammates to deliver outstanding service. This full-time role offers growth, an inclusive culture, and the chance to Belong to Something

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership experience

Team coaching

Communication skills

Organizational skills

Problem-solving

Job description

Sephora in Elk Grove, CA is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team for exceptional client experiences. You’ll ensure standards are met and support a smooth, profitable store day-to-day.

You will lead the operations team, manage replenishment and order fulfillment, and partner with teammates to deliver outstanding service. This full-time role offers growth, an inclusive culture, and the chance to Belong to Something