Retail Operations Leader: Elevate Inventory & Service

PGA TOUR Superstore, Inc; Louisville (KY); On-site; USD 61,499,000 - 83,204,000; Full time

Job summary

PGA TOUR Superstore, Inc in Louisville, KY seeks an Operations Manager to lead store operations, improve processes, and ensure accurate pricing, presentation, and signage across the sales floor and online channels.

You will oversee labor budgets, inventory accuracy, vendor relations, and loss prevention while guiding Associates, scheduling shifts, and enforcing SOPs to deliver a consistent, exceptional customer experience.

Qualifications

• Strong communication, written and verbal.
• Strategic forecasting and problem solving ability.
• Proficiency with Microsoft Office and Outlook.

Responsibilities

• Lead and schedule weekly/monthly workloads and labor budgets.
• Maintain inventory accuracy and signage; ensure SOP compliance.
• Develop associates through onboarding and coaching.
• Oversee store operations including cash handling and opening/closing.
• Foster a service culture prioritizing customer experience.

Skills

Communication

Analytical

Computer

Accountability

Business Acumen

Organization

Leadership

Education

College degree or equivalent leadership experience

Tools

Microsoft Office

Outlook

Job description

PGA TOUR Superstore, Inc in Louisville, KY seeks an Operations Manager to lead store operations, improve processes, and ensure accurate pricing, presentation, and signage across the sales floor and online channels.

You will oversee labor budgets, inventory accuracy, vendor relations, and loss prevention while guiding Associates, scheduling shifts, and enforcing SOPs to deliver a consistent, exceptional customer experience.