Sales & Service Leader - Elevate Golf Store Experience

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Minnetonka (MN); On-site; USD 30,000 - 34,000; Full time

Job summary

PGA TOUR Superstore seeks a Sales and Service Manager to lead a diverse team across departments, drive sales targets, and prioritize customer satisfaction in a fast-paced retail environment. You will engage with Store Leadership Team to implement service behaviors, coaching, and training, ensuring a safe, organized store and a premier customer experience.

Responsibilities include managing staff performance, merchandising standards, and executing promotions while maintaining SOP compliance and

Qualifications

• College degree or equivalent leadership experience.
• Experience leading small to large groups of associates, including performance management and discipline.
• Ability to manage business controls and maintain P&L awareness.

Responsibilities

• Lead a team of associates to meet sales targets and customer satisfaction.
• Maintain store operations, merchandising standards and compliance with SOPs.
• Coach and develop associates; participate in hiring decisions with leadership.
• Ensure safety, loss prevention and accurate inventory handling across departments.

Skills

Communication

Analytical

Leadership

Organization

Customer service mindset

Team leadership

Education

College degree or equivalent leadership experience

Tools

Microsoft Office Suite

Outlook

Job description

PGA TOUR Superstore seeks a Sales and Service Manager to lead a diverse team across departments, drive sales targets, and prioritize customer satisfaction in a fast-paced retail environment. You will engage with Store Leadership Team to implement service behaviors, coaching, and training, ensuring a safe, organized store and a premier customer experience.

Responsibilities include managing staff performance, merchandising standards, and executing promotions while maintaining SOP compliance and