Retail Operations Leader - Customer Service & Store Performance

Socket.dev; Arizona; On-site; USD 2,776,000 - 4,705,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join our Store Management team and drive store execution, inventory management and customer service. You will lead a productive store team, communicate clearly, and support the Store Manager in achieving operational goals.

The role requires strong leadership, analytical thinking, and the ability to work a full-time flexible schedule, including early mornings, overnights and weekends. This is a full-time position with comprehensive benefits.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership and supervisory skills.
• Ability to work a full-time flexible schedule including some early mornings, overnights and weekends.

Responsibilities

• Manage store crews and supervise activities to ensure execution.
• Lead customer service efforts and promote service culture.
• Support store manager with plans for operational and service improvement.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Flexible schedule

Education

High School diploma

Job description

CVS Health is seeking an Operations Manager to join our Store Management team and drive store execution, inventory management and customer service. You will lead a productive store team, communicate clearly, and support the Store Manager in achieving operational goals.

The role requires strong leadership, analytical thinking, and the ability to work a full-time flexible schedule, including early mornings, overnights and weekends. This is a full-time position with comprehensive benefits.