Retail Operations Leader - Customer Service & Execution

CVS Health Corporation; Acton (MA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager in Acton, MA to lead store execution and performance within CVS/pharmacy, focusing on customer service, inventory control, staffing, and financial management.

Under Store Manager supervision, you will coach teammates, implement action plans for operational and service improvements, and drive loyalty by delivering consistent, compassionate care to customers in a busy retail environment.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Good communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School Diploma Or Equivalent

Job description

CVS Health Corporation is seeking an Operations Manager in Acton, MA to lead store execution and performance within CVS/pharmacy, focusing on customer service, inventory control, staffing, and financial management.

Under Store Manager supervision, you will coach teammates, implement action plans for operational and service improvements, and drive loyalty by delivering consistent, compassionate care to customers in a busy retail environment.