Store Operations Leader: Drive Service & Growth

CVS Health Corporation

Salem (MA)

On-site

USD 28,000 - 47,000

Full time

8 days ago

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Benefits offered by this job

Medical benefits

Dental & Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health Corporation is seeking an Operations Manager to join our CVS/pharmacy team in Massachusetts. This full-time role focuses on driving store execution, performance and customer service excellence under the Store Manager’s supervision.

Responsibilities include supervising staff, managing scheduling, inventory and finances while promoting a culture of safety and quality. The role does not participate in the Retail Management Development Program, and promotion paths are structured

Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill.
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

Lead store management activities and supervise the store crew.
Oversee customer service leadership and address questions, problems and complaints.
Support Store Manager with action plans for operational and service improvements.
Manage sales, inventory and financial aspects of the store.