Retail Operations Leader — Customer-Facing, Flexible Hours

Crate & Barrel; Harlingen (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Crate & Barrel in Harlingen, TX is seeking a Team Leader, Operations to oversee merchandise flow and store operations while protecting margin and standards.

You will mentor and lead the stock and merchandising teams, manage front and back-of-house activities, and coordinate with the Assistant Store Leader to keep the sales floor customer-ready.

The role requires hands-on leadership on the floor and flexible scheduling to support evenings, weekends, and holidays.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Strong problem solving skills.
• Demonstrated ability to execute and drive results.
• Significant time on the sales floor coaching and helping as needed.

Responsibilities

• Lead designated team and manage associate workload as determined with the Assistant Store Leader.
• Coach associates on performance and maintain a strong presence in the department.
• Support development for the designated team to encourage professional growth.
• Provide timely feedback about performance to associates and share observations with leadership.
• Partner with the Assistant Store Leader to train on product knowledge, selling, customer service, operations, visual, and procedures.

Skills

Customer service

Retail leadership

Communication

Time management

Problem solving

Team coaching

Flexibility

Leadership on duty

Tools

Microsoft Office

Google applications

Tablet devices

Job description

Crate & Barrel in Harlingen, TX is seeking a Team Leader, Operations to oversee merchandise flow and store operations while protecting margin and standards.

You will mentor and lead the stock and merchandising teams, manage front and back-of-house activities, and coordinate with the Assistant Store Leader to keep the sales floor customer-ready.

The role requires hands-on leadership on the floor and flexible scheduling to support evenings, weekends, and holidays.