Food Service Ops Lead - Client Satisfaction & Cost Control

Sodexo; Merrillville, Northern (IN, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Sodexo in Merrillville, Indiana, invites a leadership-minded professional to oversee multi-functional food service operations, with a clear focus on client satisfaction, retention, and strong operational performance.

In this role you will drive standard processes, safety programs, and daily oversight while developing a motivated, well-supported team. You will gain hands-on exposure to purchasing, inventory control, food cost management, and forecasting.

Qualifications

• Experience in food service management with purchasing, inventory, and forecasting.
• Familiarity with inventory and food cost management.
• Knowledge of food safety regulations and workplace safety.
• Experience supporting quality and patient satisfaction across operations.
• Coaching teams and ensuring compliance and engagement.

Responsibilities

• Oversee multi-functional food service operations.
• Focus on client satisfaction, retention, and operational performance.
• Execute programs while maintaining safety standards.
• Provide daily operational oversight and leadership to the team.

Skills

Food service management

Inventory management

Forecasting

Food cost analysis

Team coaching

Education

High school diploma or GED

Tools

Automated inventory system

Ordering systems

Production management software

Job description

Sodexo in Merrillville, Indiana, invites a leadership-minded professional to oversee multi-functional food service operations, with a clear focus on client satisfaction, retention, and strong operational performance.

In this role you will drive standard processes, safety programs, and daily oversight while developing a motivated, well-supported team. You will gain hands-on exposure to purchasing, inventory control, food cost management, and forecasting.