Retail Operations Lead & Team Coach

The TJX Companies, Inc.; Crofton (MD); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health coverage options

Job summary

HomeGoods at The TJX Companies, Inc. is hiring for a Store Associate/Manager on Duty role in a fast-paced retail environment. You will help deliver exceptional customer service, coach team members, and ensure daily store operations meet policies. This position requires availability nights and weekends and strong communication skills.

Join a diverse, cooperative team and contribute to a safe, compliant store while supporting budgeted goals and loyalty programs. Competitive benefits apply.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Strong communication and organizational skills

Responsibilities

• Creates a positive internal and external customer experience
• Promotes honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to policy and procedure
• Ensures store team follows the store plan and priorities
• Coaches Associates on customer service issues
• Ensures opening/closing procedures are executed per guidelines
• Communicates priorities and progress with management

Skills

Customer service

Team player

Flexible schedule

Leadership experience

Job description

HomeGoods at The TJX Companies, Inc. is hiring for a Store Associate/Manager on Duty role in a fast-paced retail environment. You will help deliver exceptional customer service, coach team members, and ensure daily store operations meet policies. This position requires availability nights and weekends and strong communication skills.

Join a diverse, cooperative team and contribute to a safe, compliant store while supporting budgeted goals and loyalty programs. Competitive benefits apply.