Retail Operations Lead - Stock & Fulfillment

KITH; Malibu (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Kith Malibu store is seeking an Operations Lead to work closely with the Operations Manager, supervising stock associates and the daily merchandising workflow. You will oversee shipments, inventory accuracy, and back-of-house communications with Warehouse and HQ teams, while training staff and ensuring smooth store operations.

Ideal candidates bring 6+ months in customer-facing roles and 1+ year in retail or apparel operations, with strong communication and leadership abilities for a fast-paced

Qualifications

• Thorough communication with customers and staff.
• Efficient time management to handle stock and front-of-house tasks.
• Ability to multi-task across stock, reception, and housekeeping.
• Natural leadership to guide a team in a fast-paced retail environment.
• Physical ability to lift up to 25 lbs and stand for long periods.

Responsibilities

• Ensure shipment receiving and processing procedures are followed.
• Keep stockroom organized and merchandised neatly.
• Audit damaged merchandise, re-ticket, and handle phone orders.
• Track productivity and report on team performance to leadership.
• Record delivery information and communicate daily goals to staff.
• Manage shipment supplies and fixtures, coordinating with leadership.
• Maintain clean, organized stockroom and support operational cleanliness.
• Influence staff toward efficient, process-driven operations.
• Assist management with housekeeping and store operations.

Skills

Communication

Time management

Multi-tasking

Leadership

Physical stamina

Job description

Kith Malibu store is seeking an Operations Lead to work closely with the Operations Manager, supervising stock associates and the daily merchandising workflow. You will oversee shipments, inventory accuracy, and back-of-house communications with Warehouse and HQ teams, while training staff and ensuring smooth store operations.

Ideal candidates bring 6+ months in customer-facing roles and 1+ year in retail or apparel operations, with strong communication and leadership abilities for a fast-paced