Operations Associate

Kith Malibu; United States; On-site; USD 24,796 - 26,174; Part time

Job summary

Kith Malibu is seeking an Operations Associate to oversee the flow of merchandise from central delivery to the retail floor, working with a team led by the Operations Management group.

You’ll be the back-of-house gatekeeper, maintain product organization, ensure timely availability for clients, and support visual and inventory initiatives.

This part-time, seasonal role requires flexibility for evenings, weekends, and holidays, with a base of $18–$19 per hour plus commissions.

Qualifications

• 1–2 years in a retail operations role.
• 1+ year in a retail/apparel environment is a plus.
• Availability for evenings, weekends, holidays, and varying shifts.

Responsibilities

• Partner with Store Leadership to streamline the product cycle.
• Follow SOPs to ensure product availability for clients.
• Ensure tasks are completed efficiently and accurately.
• Provide a friendly, welcoming environment for clients and staff.
• Work with the sales-floor team to deliver products promptly.
• Maintain a clean and safe workspace.
• Assist in inventories and visual initiatives as required.
• Adhere to company policy and procedures.

Skills

Computer skills

Time management

Multi-tasking

Customer communication

Physical stamina

Lifting 25 lbs

Retail operations

Stand/walk

Job description

About the Role

Location: Malibu store

Status: Part Time, Seasonal

Compensation: $18.00-$19.00/hr + Commission(s)*

Position Summary

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team led by the Operations Management team. They are part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization, and upkeep.

Responsibilities

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Ensure assigned tasks are completed efficiently and accurately.
• Provide a friendly and welcoming environment to external and internal clients.
• Consistently work with the sales-floor team to ensure customers receive product in a timely manner.
• Assist in maintaining a clean and safe workspace.
• Execute any necessary tasks before or after regular store operating hours.
• Ensure adherence to company policy and procedures.
• Promote and maintain an environment sharply focused on delivering exceptional, positive, in-store customer service.
• Display expert product knowledge of product, company history, company policies, and store/company strategies.
• Assist the store management team with housekeeping responsibilities (dusting, sweeping, trash collection, etc.).
• Participate and assist in Physical Inventories as required.
• Assist Merchandising team during visual initiatives as required.

Requirements

Availability: Open & flexible availability, including evenings, overnights, weekends, and holidays. Must consistently work weekends, special projects, drops/releases or as business needs require.

Experience: 1-2 years working in a retail operations position; 1+ year in a retail/apparel environment is a plus.

Skills & Abilities

• Basic computer skills.
• Efficient time management skills.
• Ability to multi-task and manage multiple projects simultaneously.
• Efficient communication with customers, peers, or direct reports.
• Ability to meet physical requirements of the job.
• Ability to lift and move 25 lbs.
• Ability to perform standard tasks related to retail operations (bending, twisting, climbing ladders/step stools).
• Ability to stand and walk for prolonged periods.

Professional Characteristics

• Team player.
• Supportive.
• Self-starter.
• Goal oriented.

Personal Characteristics

• Organized.
• Communicative.
• Reliable & trustworthy.

*Only permanent positions are eligible for commission(s).

Equal Employment Opportunity Statement

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.