Retail Operations Lead — People & Inventory

Goodwill-North-Central-Texas-1; Arlington (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Health/Dental/Vision Insurance (vol.)

STD/LTD

401(k)

Job summary

Goodwill North Central Texas is seeking an Assistant Retail Operations Manager in Arlington, TX. The role supports the Retail Operations Manager, directs store staff, oversees stock, merchandising, and daily store activities, and ensures safety and SOP compliance.

The candidate will coordinate hiring activities, assist with payroll related tasks, and maintain customer service excellence. Two years in retail with supervisory experience is preferred.

Qualifications

• Two years in retail operations with at least one year in a supervisory role.
• Strong math and communication skills; leadership demonstrated in prior roles.
• Proficient with Microsoft Office suite.
• Experience using Point-of-Sale (POS) systems and credit card terminals; able to train staff.

Responsibilities

• Direct assigned staff to perform daily duties in retail and assist the Retail Operations Manager.
• Assist with hiring processes including screening candidates and scheduling interviews.
• Oversee store operations: stock maintenance, merchandising displays, and records per SOPs.
• Coordinate safety, security, and housekeeping to ensure a clean, safe facility.
• Assist with payroll components and scheduling; support training and development of staff.

Skills

Retail operations experience

Supervisory experience

Strong math skills

Excellent communication

Leadership abilities

MS Office proficiency

POS systems

Pricing/inventory systems

Staff coaching/training

Tools

POS terminal usage

Credit card processing terminal

Job description

Goodwill North Central Texas is seeking an Assistant Retail Operations Manager in Arlington, TX. The role supports the Retail Operations Manager, directs store staff, oversees stock, merchandising, and daily store activities, and ensures safety and SOP compliance.

The candidate will coordinate hiring activities, assist with payroll related tasks, and maintain customer service excellence. Two years in retail with supervisory experience is preferred.