Retail Operations Lead — Health & Service Excellence

CVS Health; Dallas (TX); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources, based on eligibility

Job summary

CVS Health in Dallas is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution, inventory control, staffing, and financial management to deliver exceptional customer service. This role emphasizes leadership, problem-solving, and a commitment to safe, high-quality service for every customer.

This full-time position requires a flexible schedule, strong leadership, and the ability to foster loyalty among customers and communities while

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision, and influencing abilities.
• Ability to work a full-time flexible schedule including early morning, overnight, and weekend shifts.

Responsibilities

• Support Store Manager in total leadership and strategic operation of the CVS/pharmacy store.
• Oversee sales and inventory management.
• Hire, train, and develop store staff.
• Manage financial aspects and drive customer service excellence.
• Lead the store team to build consumer loyalty.

Skills

Analytical skills

Leadership

Communication skills

Computer skills

Supervision

Influencing skills

Education

High School Diploma or equivalent

Job description

CVS Health in Dallas is seeking an Operations Manager to support the Store Manager in leading a CVS/pharmacy store, driving store execution, inventory control, staffing, and financial management to deliver exceptional customer service. This role emphasizes leadership, problem-solving, and a commitment to safe, high-quality service for every customer.

This full-time position requires a flexible schedule, strong leadership, and the ability to foster loyalty among customers and communities while