Retail Operations Lead - Health & Service Excellence

CVS Health; Belleville (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team to drive store execution, performance, and customer service while building consumer loyalty. You will lead a productive, engaged store team under the Store Manager and oversee daily operations.

The role covers sales, inventory, staffing, training, and financial management with a focus on delivering excellent service. A full-time, flexible schedule including early mornings, overnights, weekends, and overtime may be

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team to drive store execution, performance, and customer service while building consumer loyalty. You will lead a productive, engaged store team under the Store Manager and oversee daily operations.

The role covers sales, inventory, staffing, training, and financial management with a focus on delivering excellent service. A full-time, flexible schedule including early mornings, overnights, weekends, and overtime may be