Retail Operations Lead: Guest Service & Inventory

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent casino and resort in Rancho Mirage, CA, is seeking a Retail Services Manager. Responsibilities include overseeing retail operations, managing staff, ensuring excellent customer service, and maintaining inventory standards. Ideal candidates have supervisory experience and a high school diploma. Proficiency in Microsoft Office is required. This full-time position offers a dynamic work environment in a busy casino setting.

Qualifications

• Three to five years customer service experience or training.
• Three years supervisory experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Oversee retail services operations and manage staff.
• Ensure excellent guest service and adherence to standards.
• Manage payroll and inventory.

Skills

Customer service skills

Supervisory skills

Communication skills

Microsoft Office Suite proficiency

Education

High school diploma or G.E.D.

Job description

A prominent casino and resort in Rancho Mirage, CA, is seeking a Retail Services Manager. Responsibilities include overseeing retail operations, managing staff, ensuring excellent customer service, and maintaining inventory standards. Ideal candidates have supervisory experience and a high school diploma. Proficiency in Microsoft Office is required. This full-time position offers a dynamic work environment in a busy casino setting.