Retail Associate - Great Benefits & Customer Experience

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA seeks a retail associate to provide friendly guest service in our retail shops across the property. The role involves standing, stocking, and assisting guests with purchases.

Requirements include a high school diploma or GED, at least one year of guest service experience, and strong English communication. You must be able to lift up to 25 lbs and collaborate across departments.

Qualifications

• High school diploma or GED required.
• One year guest service experience and/or training or equivalent combination of education and experience.
• Ability to work with other departments and have excellent customer service skills.
• Must be able to communicate in English.

Responsibilities

• Ensures bank is counted and balanced with safe.
• Receive and process new merchandise.
• Maintain orderly and neat presentation of retail merchandise.
• Perform duties related to replenishment and stocking of inventory.
• Monitor and report any problems or issues with regard to the operation of retail shop to Retail Manager.
• Provides excellent customer service to both guest and internal clients.
• Must comply with all applicable ACF System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Skills

Customer service

English proficiency

Education

High school diploma or GED

Job description

Agua Caliente Casinos in Rancho Mirage, CA seeks a retail associate to provide friendly guest service in our retail shops across the property. The role involves standing, stocking, and assisting guests with purchases.

Requirements include a high school diploma or GED, at least one year of guest service experience, and strong English communication. You must be able to lift up to 25 lbs and collaborate across departments.