Retail Operations Lead: Grow, Coach & Deliver

Dick's Sporting Goods; Plano (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Dick's Sporting Goods in Plano, Texas, is seeking a dedicated retail manager who will play a key role in executing business growth plans and leading a team of supervisors. This position emphasizes delivering exceptional customer experiences and adhering to high standards of operational excellence.

The ideal candidate will have prior retail management experience, a high school diploma, and a passion for sports and team collaboration. Join us in our mission to inspire athletes and foster a welcoming community.

Qualifications

• 1-3 years of experience in retail management or customer-focused roles.
• Ability to foster a high-performing, inclusive team environment.
• Proven ability to drive business growth plans.

Responsibilities

• Collaborates with the Store Manager for business growth plans.
• Manages a team of Captains and develops others through coaching.
• Upholds company merchandising and presentation standards.
• Leads key training initiatives for team development.
• Approves staffing plans and manages payroll effectively.
• Recruits and hires strong teams in collaboration with leadership.
• Ensures operational guidelines and customer service expectations are met.

Skills

Leadership

Team management

Customer service

Retail performance management

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods in Plano, Texas, is seeking a dedicated retail manager who will play a key role in executing business growth plans and leading a team of supervisors. This position emphasizes delivering exceptional customer experiences and adhering to high standards of operational excellence.

The ideal candidate will have prior retail management experience, a high school diploma, and a passion for sports and team collaboration. Join us in our mission to inspire athletes and foster a welcoming community.