Retail Operations Lead — Flexible Schedule & Daily Pay

Northern Tool + Equipment; Matthews (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Health benefits

401(k) plan

Daily pay

Paid holidays

Employee discount

Incentives

Job summary

Northern Tool + Equipment in Matthews, NC is hiring a Retail Operations Team Lead to greet customers, manage in-stock merchandise, and keep the sales floor organized. You will promote the Northern Tool credit card program, support daily store operations, and lead by example on merchandising and customer service.

This full-time role requires at least 1 year of retail experience, strong communication, and the ability to lift up to 70 lbs.

Qualifications

• At least 1 year of retail experience.
• Ability to lead and mentor store employees.
• Willingness to work some weekends and holidays.
• Enjoys tools and equipment.
• Excellent communication skills.
• Able to lift 70 lbs.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead and execute key operational functions to ensure store efficiency, inventory accuracy, and overall store readiness.
• Maintain a neat and orderly store environment including merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Skills

Retail leadership

Customer service

Team mentoring

Flexible availability

Communication skills

Lifting up to 70 lbs

Tools and equipment affinity

Job description

Northern Tool + Equipment in Matthews, NC is hiring a Retail Operations Team Lead to greet customers, manage in-stock merchandise, and keep the sales floor organized. You will promote the Northern Tool credit card program, support daily store operations, and lead by example on merchandising and customer service.

This full-time role requires at least 1 year of retail experience, strong communication, and the ability to lift up to 70 lbs.