Retail Operations Lead — Drive Merch, Inventory & Growth

Guitar Center Stores, Inc.; Beaverton (OR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Guitar Center Stores, Inc. is seeking an Operations Manager to lead store operations, ensuring merchandise is received, stocked, and displayed according to planograms and promotions.

The role emphasizes integrity, inclusion, musical passion, and customer-first service in a fast-paced environment. Responsibilities include staffing, training, shipping/receiving, inventory control, loss prevention, and daily store leadership.

Qualifications

• 3+ years of relevant work experience in retail or warehouse environments.
• Valid state driver’s license and automotive insurance.
• Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Able to work in a loud environment for 5–8 hours and on weekends/holidays.

Responsibilities

• Partner with the Store Manager and other management to achieve EBITDA, sales, and margin goals.
• Ensure proper staffing levels within the department including hire and train the operations associates.
• Assist in training all level of operations associates.
• Shipping and receiving of gear and other store related items.
• Warehouse organization, stocking, and maintenance of the facility.
• Loss prevention and safety, inventory management, cash management, and business reporting.
• Conduct standardized signage/pricing audits weekly to ensure planogram compliance.
• Driving sales by acting manager in charge when necessary.
• Opening and closing of the store.
• Additional duties as assigned.

Skills

Delegation

Initiative

Interpersonal Communication

Organizational Skills

Performance Management

Technology Skills

Education

Associates Degree

Tools

Microsoft Office

Job description

Guitar Center Stores, Inc. is seeking an Operations Manager to lead store operations, ensuring merchandise is received, stocked, and displayed according to planograms and promotions.

The role emphasizes integrity, inclusion, musical passion, and customer-first service in a fast-paced environment. Responsibilities include staffing, training, shipping/receiving, inventory control, loss prevention, and daily store leadership.