Retail Operations Lead: Drive Experience & Team Growth

LVMH; Dallas (TX); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Dallas is seeking an Operations Leader to drive store excellence, oversee inventory and merchandising, and coach staff to deliver an outstanding client experience. You will lead the operations team, ensure standards are met, and partner with leadership to achieve store goals.

This full-time, on-site role requires at least 2 years of leadership in retail operations, strong communication, and a passion for developing people. The position offers a competitive hourly rate and benefits.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Ability to lead, coach and develop teams to meet goals.
• Strong attention to detail with solid organizational skills.
• Effective time management in a dynamic environment.
• Excellent communication and interpersonal skills.
• Able to motivate teams and foster accountability.

Responsibilities

• Lead with impact by overseeing inventory, replenishment, and order fulfillment.
• Drive brand presentation through visual merchandising and events.
• Support client experience by delivering exceptional service.
• Coach and develop team members on processes, selling behavior, and metrics.
• Foster inclusivity and teamwork across the store.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Team motivation

Communication

Time management

Problem solving

Attention to detail

Physical stamina

Job description

Sephora in Dallas is seeking an Operations Leader to drive store excellence, oversee inventory and merchandising, and coach staff to deliver an outstanding client experience. You will lead the operations team, ensure standards are met, and partner with leadership to achieve store goals.

This full-time, on-site role requires at least 2 years of leadership in retail operations, strong communication, and a passion for developing people. The position offers a competitive hourly rate and benefits.