Beauty Service Leader: Elevate Client Experience & Sales

Sephora Hong Kong Ltd.; Dallas, Northern (TX, KY); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Job summary

Sephora is seeking a Sales and Service Leader for the Dallas store. You will lead by example, coaching and inspiring a team to deliver exceptional client experiences while achieving sales goals.

You will also manage daily operations, support onboarding, and uphold Sephora standards in a fast-paced retail environment. The role requires 2+ years of leadership experience, strong product knowledge, and a client-first mindset.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and meet sales goals.
• Drive store performance through client engagement, product knowledge, and personalized recommendations.
• Provide ongoing feedback and development to elevate team performance.
• Support onboarding and continuous learning in service excellence and brand initiatives.
• Assist with inventory, visual merchandising, and maintaining store standards.
• Promote inclusivity and teamwork; create a safe, welcoming shopping environment.
• Uphold Sephora standards and company policies.

Skills

Leadership experience

Coach teams

Sales skills

Client service

Communication

Adaptability

Physical ability

Job description

Sephora is seeking a Sales and Service Leader for the Dallas store. You will lead by example, coaching and inspiring a team to deliver exceptional client experiences while achieving sales goals.

You will also manage daily operations, support onboarding, and uphold Sephora standards in a fast-paced retail environment. The role requires 2+ years of leadership experience, strong product knowledge, and a client-first mindset.