Retail Operations Lead - Customer Experience & Team Growth

Bob's Discount Furniture, LLC; Asheville (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Employee Discount

Paid Time Off

Tuition Reimbursement

Job summary

Bob's Discount Furniture, LLC is seeking a Retail Assistant Manager to blend leadership on the showroom floor with oversight of back‑end operations, logistics, and team development in a fast-paced retail environment. This on-site, full‑time role requires weekend, evening, and holiday availability.

You will drive store performance, execute The Bob’s Way, and ensure exceptional customer experiences through effective coaching, operation planning, and cross‑functional collaboration.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered.

Responsibilities

• Lead on the sales floor and drive customer experiences.
• Oversee back-end operations, logistics, and inventory control.
• Develop and coach store team to meet performance goals.

Skills

Leadership

Operational planning

Logistics

Customer experience

Performance management

Conflict resolution

Cross-functional communication

Time management

Education

Bachelor’s degree or equivalent work experience

Job description

Bob's Discount Furniture, LLC is seeking a Retail Assistant Manager to blend leadership on the showroom floor with oversight of back‑end operations, logistics, and team development in a fast-paced retail environment. This on-site, full‑time role requires weekend, evening, and holiday availability.

You will drive store performance, execute The Bob’s Way, and ensure exceptional customer experiences through effective coaching, operation planning, and cross‑functional collaboration.