Retail Operations Lead — Team & Customer Experience

Bob's Discount Furniture; Attleboro (MA); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid time off

Tuition reimbursement

Employee discount

Career development

Job summary

Bob’s Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with back-end operations, logistics, and team development. This full-time, on-site role requires weekends/evenings/holidays and offers a path to growth within a leading omni-channel retailer.

You will drive store performance, oversee operations, and execute Bob’s Way while delivering exceptional customer experiences in a fast-paced showroom environment in Attleboro, MA.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Lead on the sales floor and manage daily store operations.
• Drive operational goals, logistics, and inventory control.
• Develop and coach store team for performance.
• Ensure safe, compliant store environment and customer experience.

Skills

Leadership

Operations management

Team development

Logistics

Customer experience

Conflict resolution

Cross-functional communication

Time management

Education

Bachelor’s degree

Job description

Bob’s Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with back-end operations, logistics, and team development. This full-time, on-site role requires weekends/evenings/holidays and offers a path to growth within a leading omni-channel retailer.

You will drive store performance, oversee operations, and execute Bob’s Way while delivering exceptional customer experiences in a fast-paced showroom environment in Attleboro, MA.