Retail Operations Lead: Front & Back-End Excellence

Bob's Discount Furniture; Lancaster (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid time off

401(k) Profit Sharing

Pet Insurance

Tuition reimbursement

Employee Discount

Bob’s Helping Hand

Life Insurance

Job summary

Bob’s Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development in a fast-paced retail showroom.

This full-time, on-site role supports store performance, drives operational goals, and ensures an exceptional customer experience while adhering to safety and compliance standards. Availability on weekends, evenings, and holidays is required.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment with Bob’s

Responsibilities

• Lead on the sales floor while guiding back-end operations, logistics, and team development.
• Support store performance and drive operational goals.
• Execute The Bob’s Way and ensure a superior customer experience.
• Maintain compliance and safety standards across the showroom and back‑office processes.

Skills

Leadership

Operations management

Logistics

Customer experience

Time management

Conflict resolution

Cross-functional collaboration

People development

Education

Bachelor’s degree or equivalent work experience

Job description

Bob’s Discount Furniture is seeking a Retail Assistant Manager to balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development in a fast-paced retail showroom.

This full-time, on-site role supports store performance, drives operational goals, and ensures an exceptional customer experience while adhering to safety and compliance standards. Availability on weekends, evenings, and holidays is required.