Retail Operations Lead & Credit Specialist

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Albemarle (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Bonus based on performance

Employee discounts

Paid time off

Dental insurance

Training & development

Opportunity for advancement

Job summary

Kimbrell’s Furniture is seeking an Assistant Store Manager to support daily store operations, credit functions, and team performance. This role drives operational excellence, ensures credit compliance, and develops team members while delivering top-tier customer service.

The position emphasizes leadership, accountability, and a positive, results-driven store environment, with opportunities for advancement within the company’s retail network.

Qualifications

• Strong leadership and team development能力.
• Customer-focused mindset with commitment to service excellence.
• Knowledge of retail operations, sales practices, and credit/collections processes.
• High level of integrity, accountability, and professionalism.
• Strong organizational and problem-solving abilities.
• Effective communication and conflict resolution skills.

Responsibilities

• Support overall store operations, ensuring adherence to policies and performance expectations.
• Lead, coach, and develop team members to achieve sales and service goals.
• Provide performance feedback and assist with employee relations as needed.
• Supervise store operations and staff in the absence of the Store Manager.
• Ensure a high-quality customer experience through professional service and showroom presentation.
• Assist with showroom organization, product placement, and maintenance of displays.
• Drive sales growth through customer engagement and promotional support.
• Oversee credit and collection processes and ensure compliance with policies and laws.
• Assist with customer accounts, contract negotiation, and documentation accuracy.
• Maintain financial controls including cash handling and deposits.

Skills

Leadership

Customer focus

Retail operations knowledge

Integrity

Organization

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture is seeking an Assistant Store Manager to support daily store operations, credit functions, and team performance. This role drives operational excellence, ensures credit compliance, and develops team members while delivering top-tier customer service.

The position emphasizes leadership, accountability, and a positive, results-driven store environment, with opportunities for advancement within the company’s retail network.