Retail Operations Lead - Coaching, Stock & Store Readiness

Victoria’s Secret & Co.; Chesterfield (MO); On-site; USD 24,000 - 29,000; Full time

Job summary

Victoria’s Secret & Co in Missouri is seeking an Operations Supervisor to lead store readiness and ensure smooth operational execution. Reporting to the Store Manager, you’ll drive shipment processing, inventory accuracy, and safety compliance.

You’ll coach associates, uphold brand standards, and collaborate with cross-functional teams to deliver exceptional customer experiences. This role requires flexibility, weekend availability, and the ability to lift up to 40 pounds.

Qualifications

• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds and stand for long periods.
• Strong customer service focus and brand passion.
• Ability to coach and develop associates in real time.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope may vary by store size; may lead business in larger locations.

Skills

Customer service

Attention to detail

Fast-paced environment

Coaching in real time

Retail experience

Flexible schedule

Lifting 40 lbs

Technology use

Job description

Victoria’s Secret & Co in Missouri is seeking an Operations Supervisor to lead store readiness and ensure smooth operational execution. Reporting to the Store Manager, you’ll drive shipment processing, inventory accuracy, and safety compliance.

You’ll coach associates, uphold brand standards, and collaborate with cross-functional teams to deliver exceptional customer experiences. This role requires flexibility, weekend availability, and the ability to lift up to 40 pounds.