Retail Operations Lead: Coaching, Stock & Readiness

Victoria’s Secret & Co.

Saint Peters (MO)

On-site

USD 23,000 - 28,000

Full time

14 days+

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Job summary

Victoria's Secret & Co is seeking an Operations Supervisor in Missouri to lead store operations, oversee shipments and inventory, and ensure readiness and customer service excellence. Reporting to the Store Manager, you will coach associates, maintain compliance, and drive the in-store experience.

The role requires someone who can manage a fast-paced environment, work nights and weekends, and lift up to 40 pounds.

Qualifications

  • Passion for Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty.
  • Strong attention to detail and execution.
  • Ability to work in a fast-paced environment.
  • Ability to coach in real time.
  • 1-2 years retail experience preferred.
  • Ability to work nights, weekends, and a flexible schedule.
  • Ability to lift and carry up to 40 pounds, with standing and movement.
  • Ability to use technology (headsets, mobile devices, computers).

Responsibilities

  • Executes shipment, replenishment, and stock organization
  • Maintains back-of-house standards and inventory accuracy
  • Supports cleanliness, safety, and compliance
  • Identifies and escalates operational issues
  • Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Customer satisfaction
Attention to detail
Coaching in real time
Retail experience
Fast-paced environment

Tools

Headsets
Mobile devices
Computers

Job description

Victoria's Secret & Co is seeking an Operations Supervisor in Missouri to lead store operations, oversee shipments and inventory, and ensure readiness and customer service excellence. Reporting to the Store Manager, you will coach associates, maintain compliance, and drive the in-store experience.

The role requires someone who can manage a fast-paced environment, work nights and weekends, and lift up to 40 pounds.

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