Retail Ops Supervisor - Lead Store Readiness & Coaching

Victoria’s Secret & Co.; Roseville (CA); On-site; USD 32,000 - 38,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Supervisor in California to lead store operations, ensure readiness, and coach the team to deliver exceptional customer experiences.

You will report to the Store Manager or Assistant Manager, manage shipment and inventory, and uphold standards while supporting safety and compliance. The role emphasizes people leadership and operational excellence in a fast-paced retail environment.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1-2 years retail experience preferred.
• Ability to lift and carry up to 40 pounds and stand for long periods.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Customer focus

Detail oriented

Leadership

Coaching

Retail experience

Team collaboration

Tools

Headsets & Mobile devices

Job description

Victoria’s Secret & Co. is seeking an Operations Supervisor in California to lead store operations, ensure readiness, and coach the team to deliver exceptional customer experiences.

You will report to the Store Manager or Assistant Manager, manage shipment and inventory, and uphold standards while supporting safety and compliance. The role emphasizes people leadership and operational excellence in a fast-paced retail environment.