Retail Operations Lead & Coach (Flexible Schedule)

Victoria's Secret & Co.; Mercedes (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Victoria’s Secret & Co. seeks an Operations Supervisor to support store readiness and execution. The role reports to the Store Manager and focuses on inventory, cleanliness, and compliance while coaching associates to uphold brand standards.

Responsibilities include shipment, replenishment, and leadership in daily operations. The position requires 1–2 years of retail experience and availability for nights and weekends in a fast-paced environment.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Strong attention to detail and execution
• Ability to work in a fast-paced environment
• Ability to coach in real time
• 1–2 years retail experience preferred
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Skills

Customer satisfaction

Attention to detail

Coaching

Retail experience

Flexible schedule

Lifting up to 40 lbs

Technology use

Job description

Victoria’s Secret & Co. seeks an Operations Supervisor to support store readiness and execution. The role reports to the Store Manager and focuses on inventory, cleanliness, and compliance while coaching associates to uphold brand standards.

Responsibilities include shipment, replenishment, and leadership in daily operations. The position requires 1–2 years of retail experience and availability for nights and weekends in a fast-paced environment.