Retail Operations Coordinator

Placements24; United States; Hybrid; USD 12,000 - 19,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Professional development

Team supportive environment

Job summary

Placements24 is seeking a proactive Retail Operations Coordinator to support daily store activities across Randburg and the broader network. The role blends in-office collaboration with remote work and reports to the operations team, ensuring policies are followed and operational data is accurate.

You will partner with store managers and head office to streamline processes, manage documentation, and drive efficiency through thoughtful project support and reporting.

Qualifications

• 2+ years in retail operations or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Word, Excel, Outlook; familiarity with retail software.
• Ability to work independently and in a team.
• Adaptable to hybrid work environment.

Responsibilities

• Coordinate and manage day-to-day operational activities for retail stores.
• Assist in enforcement of company policies and procedures.
• Manage store documentation, ensuring accuracy and accessibility.
• Liaise between store teams and head office to facilitate communication.
• Support inventory management processes and reporting.
• Assist with rollout of new operational initiatives.
• Prepare operational reports and analyze data for improvements.
• Monitor store compliance with health, safety, and operational standards.
• Handle administrative tasks related to store operations, such as vendor coordination.
• Contribute to optimizing operational workflows for efficiency.

Skills

Organizational skills

Communication skills

Attention to detail

Teamwork

Independent work

Hybrid work adaptability

Tools

Microsoft Office

Retail management software

Job description

About the Role

Our client, a dynamic retail group, is seeking a proactive and detail-oriented Retail Operations Coordinator to join their team in Randburg, Gauteng. This hybrid role requires a blend of in-office presence for team collaboration and operational oversight, with the flexibility of remote work. You will be instrumental in supporting the smooth functioning of our client's retail operations, coordinating various administrative and logistical tasks. The ideal candidate possesses strong organizational skills, excellent communication abilities, and a thorough understanding of retail processes. This is a fantastic opportunity to contribute to the efficiency and effectiveness of a leading retail organization. You will work closely with store managers and head office departments to ensure operational excellence across the network. The role offers a chance to make a significant impact in a key support function.

Key Responsibilities

• Coordinate and manage day-to-day operational activities for retail stores.
• Assist in the implementation and enforcement of company operational policies and procedures.
• Manage store-related documentation, ensuring accuracy and accessibility.
• Liaise between store teams and head office departments to facilitate communication and problem-solving.
• Support inventory management processes and reporting.
• Assist with the rollout and implementation of new operational initiatives.
• Prepare operational reports and analyze data to identify areas for improvement.
• Monitor store compliance with health, safety, and operational standards.
• Handle administrative tasks related to store operations, such as vendor coordination.
• Contribute to optimizing operational workflows for increased efficiency.

Requirements

• Minimum of 2 years of experience in retail operations, administration, or a similar support role.
• Strong organizational skills and meticulous attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with retail management software.
• Ability to work effectively both independently and as part of a team.
• Understanding of retail operations and supply chain principles is a plus.
• Ability to manage multiple tasks and prioritize workload efficiently.
• Adaptable and able to thrive in a hybrid work environment.
• Located in or willing to commute to Randburg, Gauteng for in-office days.
• Proactive attitude towards identifying and implementing process improvements.

Benefits

• Hybrid work model offering a balance between office collaboration and remote flexibility.
• Competitive salary and contract terms.
• Opportunity to work with a reputable retail group.
• Professional development opportunities.
• Be part of a supportive team environment that values efficiency and growth.
• Gain valuable experience in retail operations coordination.