Retail Operations Associate — Early Mornings, Discount

JCPenney Co.; Springfield (MO); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney is seeking an Operations Associate to deliver an outstanding customer experience through in-store operations before opening. This early-morning role collaborates with teammates to stock, price, sign, and restock merchandise while maintaining backroom standards and safety.

You will support omnichannel initiatives, execute merchandising plans, unload shipments, and learn store processes from leadership.

Qualifications

• 1–2 years retail experience.
• Ability to move quickly and assist customers while handling merchandise.
• Willingness to learn store processes and merchandising standards.

Responsibilities

• Customer Service – assist customers and answer questions on the sales floor.
• Executes pricing and signing – adjust ticket prices and signage accurately.
• Replenish and restock the store to ensure styles and sizes are available.
• Receive and unload merchandise and prep it in the backroom.
• Maintain backroom standards for safety and organization.
• Support omnichannel initiatives including BOPIS, ship from store, and returns.
• Execute merchandising plans to deliver an outstanding customer experience.

Skills

Customer service

Pricing

Signing

Stock replenishment

Merchandise receiving

Omnichannel

Merchandise strategy

Job description

JCPenney is seeking an Operations Associate to deliver an outstanding customer experience through in-store operations before opening. This early-morning role collaborates with teammates to stock, price, sign, and restock merchandise while maintaining backroom standards and safety.

You will support omnichannel initiatives, execute merchandising plans, unload shipments, and learn store processes from leadership.