Retail Operations Associate — Morning Shift

JCPenney; Austin (TX); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Employee discount

Medical/dental/vision insurance

Paid vacation/holidays

401(k) with Company match

Job summary

JCPenney is seeking an Operations Associate in a fast-paced retail environment. This early morning role supports pre-opening store functions, stocking, pricing, and customer service, working closely with a team to ensure a smooth opening.

You will handle merchandise receiving, backroom organization, and omnichannel tasks to enhance the shopper experience. The role emphasizes strong teamwork, problem solving, and a willingness to learn as you help execute merchandising plans and store operations

Qualifications

• 1–2 years of retail experience.
• Ability to navigate a fast-paced store environment.
• Willingness to work early morning shifts.

Responsibilities

• Provide excellent customer service and assist shoppers with questions.
• Execute price changes and signing across merchandise.
• Replenish and restock stock to ensure product availability.
• Receive and unload shipments with team members.
• Maintain clean, organized backroom standards.
• Support omnichannel initiatives like Buy Online Pickup in Store and Ship from Store.
• Help implement merchandising plans and drive in-store execution.
• Participate in training and learning activities.

Skills

Customer service

Pricing & signing

Stock replenishment

Merchandise receiving

Omnichannel support

Learning & training

Job description

JCPenney is seeking an Operations Associate in a fast-paced retail environment. This early morning role supports pre-opening store functions, stocking, pricing, and customer service, working closely with a team to ensure a smooth opening.

You will handle merchandise receiving, backroom organization, and omnichannel tasks to enhance the shopper experience. The role emphasizes strong teamwork, problem solving, and a willingness to learn as you help execute merchandising plans and store operations