Retail Omni Fulfillment Associate

DICK'S Sporting Goods; Latham (NY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Generous benefits

Job summary

DICK'S Sporting Goods is seeking store teammates to deliver an exceptional shopping experience by greeting customers, understanding their needs, and supporting their athletic goals. You will help process merchandise, uphold presentation standards, and participate in omni-channel fulfillment while maintaining safety and integrity.

Ideal candidates bring a customer-focused attitude, be prepared to stand for extended periods, and work collaboratively with team members to meet daily store goals.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, reach, push, pull and lift up to 35 lbs repetitively.
• Ability to stand/walk for extended periods and climb heights with ladder or platform.
• Strong teamwork and communication skills.

Responsibilities

• Greet customers and proactively assist with shopping needs.
• Process merchandise and receipts according to procedures.
• Uphold merchandising standards and omni-channel fulfillment duties.
• Support loss prevention and safety policies.

Skills

Customer-Focused

Teamwork

Communication

Adaptable

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Overview

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
• Uphold company merchandising and presentation standards.
• Fulfill the company-defined customer experience by completing all processes according to ourservice level standards. Assists in completion of all omni fulfillment processes, including: Ship From Store 9SFS), Buy Online Pickup in Stor(e BOPIS), and Curbside pick-up.
• Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards.
• Fulfill the company-defined customer experience by completing all processes according to our service level standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

Qualifications

• Prior retail sales, operations, maintenance, or customer-focused experience preferred
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.