Retail Omni Fulfillment Associate

Dick's Sporting Goods; Baton Rouge (LA); On-site; USD 24,000 - 32,000; Part time

Job summary

DICK'S Sporting Goods is seeking store teammates in Baton Rouge to deliver an exceptional shopping experience. You will greet customers, assess needs, and help with product selection while upholding brand standards and operating procedures.

Responsibilities include processing merchandise, supporting omni-channel services, and contributing to loss prevention and safety protocols. Join a team-focused environment that values inclusion and teamwork.

Qualifications

• Prior retail or customer-focused experience preferred.
• Ability to greet customers and assess needs.
• Comfort with standing for long periods and lifting 15–35 lbs.

Responsibilities

• Greet teammates and customers, proactively assist athletes to understand their needs.
• Ensure merchandise is processed and presented per standards.
• Uphold merchandising and presentation standards.
• Complete omni-channel processes (Ship From Store, BOPIS, Curbside).
• Assist in loss prevention procedures and daily audits.
• Maintain safety, confidentiality, and a welcoming environment.
• Support team across the store and perform other tasks as assigned by management.

Skills

Customer service

Communication

Teamwork

Problem solving

Inventory awareness

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our

customers through their eagerness to help, high brand and execution standards, ability to prioritize

and efficient execution of operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.

• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.

• Uphold company merchandising and presentation standards.

• Fulfill the company-defined customer experience by completing all processes according to ourservice level standards. Assists in completion of all omni fulfillment processes, including: Ship From Store 9SFS), Buy Online Pickup in Stor(e BOPIS), and Curbside pick-up.

• Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards.

• Fulfill the company-defined customer experience by completing all processes according to our service level standards.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, operations, maintenance, or customer-focused experience preferred

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).