Retail Mobile Tech Concierge

Comcast; Santa Fe (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

Comcast in the United States invites applications for a Retail Service Associate. You will support the store team, activations, education, troubleshooting, and deliver a best-in-class customer experience across mobile and operations.

You will handle activations, transfers, account security, and ensure the store environment is clean and approachable. High school diploma required; 0-2 years in customer-facing roles encouraged.

Qualifications

• Customer-focused and able to work in a fast-paced retail environment.
• Strong communication and problem-solving abilities.
• Willingness to learn about devices and services.

Responsibilities

• Activate and educate customers on devices and services.
• Troubleshoot basic device and service issues and assist with setup.
• Assist with in-store operations and customer check-ins.

Skills

Customer Focus

Workplace Organization

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast in the United States invites applications for a Retail Service Associate. You will support the store team, activations, education, troubleshooting, and deliver a best-in-class customer experience across mobile and operations.

You will handle activations, transfers, account security, and ensure the store environment is clean and approachable. High school diploma required; 0-2 years in customer-facing roles encouraged.